Terms of Service

What we do

Northra runs cold email outreach for businesses. We build your lead list, write the emails, send them, and handle the replies.

We book qualified sales calls for you. You only pay for the calls that show up. That is the whole deal.

What you can expect from us

We do the work we describe on this site. We follow the law when we send email. We tell you what we are doing and why.

We do not promise a specific number of calls in any given week. We promise a system, honest work, and a price tied to results.

What we need from you

You give us accurate information about your business and your offer. You keep your calendar up to date so booked calls can happen.

You tell us quickly if something we send is wrong or misleading. You do not use our service for anything illegal, and you do not sell anything fake or harmful.

Payment

You pay a monthly tech fee and a fee for each qualified call that books and shows up. We agree on both numbers before we start.

Invoices are due when stated. If an invoice goes unpaid, we may pause your campaigns until it is settled.

No guaranteed income

We book calls. What happens on the call is up to you. We cannot promise you will win deals, and we do not promise any income figure.

Our calculator on this site is an example tool. It shows how the math can work with the numbers you type in. It is not a promise of results.

Ending the service

Either side can stop the service. We ask for written notice, and we finish the billing cycle in a fair way based on the numbers we agreed on.

If we end the service, you keep the leads and data we produced for you.

Ownership

You own your leads, your data, and your copy once we deliver it. We own our tools, templates, and systems.

The words and design on this site belong to Northra. Please do not copy them without asking.

Liability

We work hard, but we are not liable for lost profits or business losses that come from leads that did not convert.

Our total liability for any claim is limited to what you paid us in the three months before the claim.

Changes to these terms

If we change these terms, we post the new version on this page with a new date. Big changes get told to active clients by email too.

Keep using the service after a change and the new terms apply.

Contact

Questions about these terms? Email us and we will answer in plain words.